An unexpected issue occurred with our backend printing service where a process got hung, and prevented others from going through. This process was identified and restarted to resolve the issue.
Posted Apr 22, 2025 - 08:54 EDT
Resolved
The issue has been resolved and users are able to Print forms as expected. An unexpected issue with our backend service temporarily disrupted form printing functionality.
We sincerely apologize for this interruption.
Posted Apr 17, 2025 - 14:50 EDT
Monitoring
Starting at 12PM CST until approximately 1PM CST Quik! customers may have experienced issues with their Quik! Print services. We will continue to monitor the Print services and notify customers of any changes.
We sincerely apologize for the inconveniences caused by these disruptions and appreciate your patience. Please feel free to notify Quik! Support (support@quikforms.com) with any questions or issues you are experiencing.
Posted Apr 17, 2025 - 14:03 EDT
Update
Our team is still troubleshooting an issue related to generating forms as PDF. Our team is actively working to identify and resolve this problem as our top priority.
Posted Apr 17, 2025 - 13:41 EDT
Investigating
We are currently experiencing a system issue. Our team is actively working to identify and resolve this problem as our top priority.
We will provide more details and an estimated timeline for resolution as soon as we identify the root cause.
Posted Apr 17, 2025 - 13:05 EDT
This incident affected: Quik! APIs (REST) (Quik! Forms Engine Services API) and Quik! App.