Quik! Services Notice - Investigating

Incident Report for Quik! Status Page

Postmortem

A misconfiguration caused select API containers that hosts our web-based application to go down for a short time. This configuration was corrected so that it will not happen again moving forward.

Posted Aug 04, 2025 - 10:40 EDT

Resolved

This incident has been resolved.

Posted Aug 03, 2025 - 14:33 EDT

Investigating

We are currently experiencing a system issue. Our team is actively working to identify and resolve this problem as our top priority.

We will provide more details and an estimated timeline for resolution as soon as we identify the root cause.

Posted Aug 03, 2025 - 12:52 EDT

This incident affected: E-Signature (Docusign, SIGNiX) and CRMs (Advisors Assistant, Redtail, Salesforce, SmartOffice, Wealthbox).