Redtail's team is reporting that a fix has been implemented. We will continue to monitor the results.
We appreciate your patience!
Thank you, The Quik! Team
Posted Feb 20, 2024 - 15:10 EST
Update
Redtail's technical team is actively working on resolving this issue. While this issue has not yet been resolved, it is Redtail's top priority. We will continue providing updates until this issue is resolved.
Thank you, The Quik! Team
Posted Feb 20, 2024 - 13:17 EST
Update
Redtail's team expects to resolve this issue by 10:00 am PST. We will continue to provide updates based on Redtail's feedback.
Thank you, The Quik! Team
Posted Feb 20, 2024 - 11:24 EST
Update
We are continuing to monitor this issue. Redtail's engineers are actively investigating the issue. You can check Redtail's status page here to learn more: https://status.redtailtechnology.com.
Posted Feb 20, 2024 - 10:04 EST
Monitoring
Redtail CRM users may experience an issue with their connection when trying to Add People to your forms in the Quik! App. In the meantime, you can skip the Add People section and continue to Launch Forms, filling out your forms in our Quik! Form Viewer as a workaround.
We apologize for any inconvenience this may cause you.
Thank you, The Quik! Team
Posted Feb 20, 2024 - 09:31 EST
This incident affected: CRMs (Redtail) and Quik! App.