Postmortem -
Read details
Aug 27, 16:23 EDT
Resolved -
The issue has been resolved, and users can now access our services without interruption. We will be following up soon with an incident report.
Thank you for your patience as we worked toward a resolution, and we sincerely apologize for the disruption.
Aug 21, 17:29 EDT
Update -
We are actively implementing and testing a series of optimizations and expect to see noticeable improvements by the end of the day.
We will continue to share updates as progress is made.
Aug 21, 11:05 EDT
Update -
We are continuing to work on a fix for this issue.
Aug 21, 10:06 EDT
Identified -
The issue impacting Quik! services for our users has been identified as a performance issue within our infrastructure, and a fix is being implemented.
We will provide an estimated timeline for resolution as soon as we can.
We thank you for your patience while we work to resolve this and sincerely apologize for any inconvenience this may cause.
Aug 20, 16:45 EDT
Update -
We are still actively investigating the issue and working toward a resolution. Thank you for your patience. We’ll share another update as soon as we have more information.
Aug 20, 15:02 EDT
Investigating -
We are currently experiencing intermittent issues impacting parts of our services. Our team is actively investigating and working on a resolution. We’ll provide an update as soon as more information is available.
We thank you for your patience while we work to resolve this and we sincerely apologize for any inconvenience this may cause.
Aug 20, 13:34 EDT